Shopping is simple. You can browse products by Designer or Collection. Once you find a product you would like, select a size and click “Add to Bag”. When you’re ready to place your order, you can review your order detail by viewing cart and proceed to checkout. If you get stuck, just let us know how we can help.
We currently accept Visa, Mastercard, American Express, and Paypal through our secured payment processor. Please remember that all Paypal and ApplePay transactions will be processed via the respective platform and redirected back to site for order confirmation. In order to ensure your safety, every order is reviewed to ensure accuracy and the highest level of service for each purchase.
We're unable to change your password for you, but after clicking the "Sign In" link, you can click "Forgot password?" to send yourself a password reset email. This link expires after 24 hours.
It isn't possible to change the email address associated with your account at this time. You can create a new account though, using your updated email address.
If you're being charged tax on a purchase, you either live in the (awesome) State of New York or outside the US. We're required by law to charge appropriate taxes according to delivery destination. For international orders, most of our deliveries are DDP (delivery duties paid), however, each country has its own regulations and we can't guarantee it everywhere.
Upon receipt of your order, you should be directed to an order confirmation page. An email confirmation of order details will also be sent to the address provided at checkout. In the event you didn’t receive, or just want an extra copy, ask us.
We do our best to dispatch orders within 24 hours of confirmation. Standard shipping in the US can take up to 7 days, depending on destination. Express shipping options are available at checkout. Costs will be calculated at checkout. We use UPS for most deliveries and are NOT able to deliver to P.O. Boxes.
We currently ship to the following countries:
- United Kingdom
All shipments to the above are sent DDP but might be subject to additional taxes at the discretion of the country of receipt. We do our best to represent all expected costs at the time of checkout.
Don’t see your country? Ask us.
We're happy to take care of returns or exchanges for unworn products in original packaging within 30 days of receipt.
We'll send you a prepaid UPS return label to facilitate shipping back to us. You'll need to print out and drop off at your local UPS office. Refunds are processed within about 3 days of us receiving your return. If it's outside 30 days of receipt, we'll consider an exchange for credit- especially for exchange. All returns are subject to our discretion. Just send us a note: email@example.com.
To start the process, click here: